Customer Management Functions in Alpha CRM
JUNE 11, 2016 Category: CRM Software
Alpha CRM software comes with a number of extremely user-friendly and highly effective contact management functions. Here are a few of them listed.
Flexible calendaring and events
Schedule events, tasks, milestones, and set reminders and recurring tasks, assign work to other team members and automate processes with activity sets and pipelines. Furthermore, you can even export event data in a calendar format or sync with google calendar to remain up to date on whatever platform you’re familiar with.
Notes and comments
Alpha CRM features notes and comments for anything including opportunities, projects, emails, and of course contacts and organizations. Similarly, all notes and comments are searchable with our great ‘as you type’ super-fast search, and you can secure your notes with our powerful yet simple permissions system
Automatic address book
The automatic address book keeps address books up to date without having to lift a finger. Even more, Alpha CRM cleverly uses advanced email analytics to discover the hidden associations between your contacts.
Tags can be added to contacts, organizations, opportunities, projects, and emails. Also, Alpha CRM can categorize each item by adding the appropriate tag for instant future listing and reference.
Alpha CRM’s unique linking system lets you create multiple direct relationships between any of your items (i.e. emails, contacts, organizations, opportunities, projects). So, you get a real-world, 360-degree view of your customers.
Alpha CRM solutions include a world-class real-time search for everything it stores – from files to emails, contacts, organizations, projects, and everything else. Consequently, search thousands of emails, telephone numbers and find contacts in the blink of an eye.
Built-in file sharing
Alpha CRM has great file sharing capabilities built in to keep important documents and information attached to the entities. Similarly, project files, proposals, and resumes can just drag and drop files from your desktop to attach and also sharing them with others.
Notifications & follow-ups
Users have the ability to follow items if you have correct notifications available. Similarly, Alpha CRM can notify you when a task has been completed or when the details of a contact you’re interested in have changed. Furthermore, it helps you to stay updated with what’s important to you.
Custom fields & filters
Custom filters allow you to filter information in alpha CRM by different criteria. Hence, you can combine multiple criteria and save filters for future use. Similarly, CRM software improves businesses relational intelligence and sales profit.
In conclusion, for more details and a free demo; call us at +971 4 3518503 or submit an inquiry.